Remote Virtual Classroom Producer – Part-Time Tech Lead

Management Concepts; Tysons (VA); Remote; USD 34,000 - 55,000; Part time

Job summary

Management Concepts is seeking an experienced Online Classroom Producer to join our fully remote, part-time training team. You will act as the technical lead for live virtual sessions, ensuring polished delivery and a seamless learner experience.

You will test classrooms, monitor chat and polls, and provide real-time instructor support across Adobe Connect, Zoom, and Teams while coordinating post-session wrap-up activities.

Qualifications

• Bachelor's degree preferred.
• Customer service or help desk experience a plus.
• Experience in supporting virtual training in Adobe Connect, Zoom and Teams preferred.
• Familiarity with Learning Management Systems (Canvas and Cornerstone on Demand) is a plus.

Responsibilities

• Manage all technical aspects of live virtual training sessions.
• Provide real-time support to instructors and participants during events.
• Prepare and test virtual classrooms prior to sessions.
• Monitor chat, polls, breakout rooms, and other interactive tools.
• Troubleshoot technical issues quickly and professionally.
• Support post-session wrap-up activities as needed.

Skills

Customer service

Help desk

Virtual training support

Education

Bachelor's degree

Tools

Adobe Connect

Zoom

Teams

Canvas

Cornerstone on Demand

Job description

Management Concepts is seeking an experienced Online Classroom Producer to join our fully remote, part-time training team. You will act as the technical lead for live virtual sessions, ensuring polished delivery and a seamless learner experience.

You will test classrooms, monitor chat and polls, and provide real-time instructor support across Adobe Connect, Zoom, and Teams while coordinating post-session wrap-up activities.