Virtual Training Producer

Breakout Tools; Berkeley (MO); On-site; USD 27,552 - 41,328; Part time

Job summary

A government services provider is seeking a Part-Time Virtual Training Producer. This remote role involves technical support for virtual classroom sessions, managing interactive tools, and ensuring quality communication between instructors and students. Ideal candidates should have customer service skills and technical knowledge of virtual training platforms. Flexibility in hours is required, with varying commitments week to week.

Qualifications

• Experience in virtual classroom technical support.
• Willingness to support training sessions during various hours.

Responsibilities

• Provide technical coordination and support during virtual sessions.
• Manage the operation of the virtual classroom platform.
• Produce VILT sessions and manage interactive tools.

Skills

Exceptional customer client service skills

Technical knowledge of WebEx, MS Teams, Zoom

High quality operational and communication capabilities

Job description

In today’s rapidly evolving landscape, agility and efficiency are critical to maintaining national competitiveness. The ability to integrate specialized expertise into government and commercial organizations is essential for driving tangible improvements in performance. For over 50 years, GP Strategies has been a leader in providing high-quality services across training and development, emergency management, and engineering.

GP Strategies’ affiliate company, GP Strategies Government Solutions, Inc. (GPGS), will focus on delivering tailored services directly to U.S. government agencies, and federal contractors and commercial companies, with an unwavering commitment to the highest standards of quality, efficiency, and compliance. This makes GPGS the ideal partner for achieving operational success. With a strong foundation in innovation and excellence, we’ve empowered both government and commercial organizations to improve operational effectiveness and foster long‑term success. Through GPGS, we will continue to build on our legacy of driving measurable improvements that ensure sustainable growth and mission success.

GP Strategies Government Solutions has an immediate need for a Part‑Time Virtual Training Producer. This is a part‑time, remote position and the hours can vary from week to week depending on the classes. We are seeking candidates that have the ability to support training sessions during regular business hours as well as overnight.

Responsibilities

• The individual on the Virtual Classroom Team is responsible for providing technical coordination and support before and during the virtual classroom session.
• The producer shall be responsible for the operation of the virtual classroom technical platform to deliver classes according to the various delivery methods.
• The producer will produce VILT sessions including the following tasks: manage interactive tools such as whiteboards, breakout rooms, and polls, answer learner questions, create and distribute links, troubleshoot issues, take attendance, manage chat, advance slides, support facilitator with activities and instructions.

Qualifications

• Exceptional customer client service skills and a technical aptitude
• Technical knowledge of WebEx, MS Teams, Zoom or similar Training platform that enables the delivery of virtual classroom courses
• Ability to provide high quality operational and communication capabilities to enable seamless information transfer between Instructors, and service provider.
• Ability to provide support staff to provide technical support to any students joining the session one hour before a class session; and respond to all non‑urgent items related to scheduled class sessions in less than 24 hours.

Requirements

Physical Requirements

• Sedentary Work – Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Fingering (typing), communicating, repetitive motions.
• Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.
• Inside environmental conditions with protection from outside elements.

At GP Strategies Government Solutions culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That’s how great ideas are born, which enable us to work smarter.

GP Strategies Government Solutions is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.