Remote Training Specialist – Virtual Classroom Expert

Sales Match; Rockville (MD); Remote; USD 44,000 - 63,000; Full time

Benefits offered by this job

Fully remote

Structured onboarding

Regular check-ins

Health coverage

401(k)

Maternity leave

Stipends

Job summary

Sales Match is seeking a Training Specialist to build practical skills in virtual training delivery, learner support, and evaluating workplace learning. This fully remote role sits within the learning and development team and reports to the training team lead.

You will work with learners, department supervisors, and subject matter experts to deliver established courses and address learning gaps. This position requires a 40-hour weekly commitment and may vary working days and shift times.

Qualifications

• 1–2 years of experience in workplace training, learning support, or virtual course delivery.
• Familiarity with adult learning principles and the ability to explain procedures with clear examples.
• Working knowledge of learning management systems and virtual classroom tools, with readiness to learn named platforms.

Responsibilities

• Review training requests and learner questions, clarify audience, objectives, and timing.
• Check prerequisites and availability before confirming sessions; identify needs for escalation.
• Set up approved courses in the LMS, assign learners, and verify access and completion.
• Prepare facilitator guides and reference materials; flag outdated content.
• Deliver remote sessions via Zoom; demonstrate tasks and guide practical exercises.
• Answer questions, assess understanding, and refer complex topics to SMEs.
• Record attendance, assessments, and progress; keep accurate learner records.
• Follow up with learners and notify supervisors on progress gaps.
• Gather feedback via surveys and suggest improvements to the team.
• Maintain quality with accurate information, timely prep, and thorough follow-up.

Skills

Adult learning principles

Facilitation

Clear communication

Learner support

Education

High school diploma or equivalent

Tools

Docebo

Zoom

SurveyMonkey

Job description

Sales Match is seeking a Training Specialist to build practical skills in virtual training delivery, learner support, and evaluating workplace learning. This fully remote role sits within the learning and development team and reports to the training team lead.

You will work with learners, department supervisors, and subject matter experts to deliver established courses and address learning gaps. This position requires a 40-hour weekly commitment and may vary working days and shift times.