Remote Verification & Data Entry Specialist

American Traffic Solutions; Phoenix (AZ); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Verra Mobility is seeking a detail-oriented data entry professional to process large volumes of customer and citizen requests with accuracy and speed. The role emphasizes understanding specific business rules and delivering timely, compliant results.

You will work via office or home settings, leveraging MS Office tools while maintaining quality documentation. Strong communication and independence are essential for success in this position.

Qualifications

• High School Diploma or Equivalent.
• Proficient in MS Office (Word, Outlook, SharePoint, Excel).
• Type at least 40 wpm.
• Strong written and verbal communication.

Responsibilities

• Evaluate and process high volumes of customer and citizen requests according to rules and procedures.
• Develop and maintain understanding of customer-specific business rules.
• Ensure work complies with standards and is completed accurately.
• Review work for accuracy and resolve missing or incorrect information.
• Escalate complex requests or SLA risks to leadership.
• Provide exceptional customer service to citizens and clients.
• Process requests from internal teams as required.
• Meet or exceed SLAs and quality standards.
• Maintain documentation for completed work and correspondences.

Skills

Data entry speed

Strong communication

Experience in data entry

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Verra Mobility is seeking a detail-oriented data entry professional to process large volumes of customer and citizen requests with accuracy and speed. The role emphasizes understanding specific business rules and delivering timely, compliant results.

You will work via office or home settings, leveraging MS Office tools while maintaining quality documentation. Strong communication and independence are essential for success in this position.