Remote Affidavit & Records Processing Specialist

Verra Mobility Corporation; Mesa (AZ); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Verra Mobility is seeking a detail-oriented Data Entry Specialist to process high volumes of citizen and customer requests with accuracy. The role requires strong English communication, proficiency in Microsoft Office, and the ability to work both in the office and from home.

Prior data entry experience and the ability to sit or stand for extended periods are important assets. You will handle inquiries, maintain records, and ensure SLA adherence while collaborating with internal teams and

Qualifications

• Data entry at 40 wpm required.
• Strong written and verbal communication skills.
• Must communicate effectively in English; bilingual in English/Spanish is a plus.

Responsibilities

• Evaluate and process high volumes of customer and citizen requests.
• Develop understanding of customer-specific business rules to ensure timely processing.
• Ensure work meets business requirements and company standards.
• Review work for accuracy and resolve missing or incorrect information.
• Identify and escalate complex requests or SLA risks to leadership.
• Provide exceptional customer service to citizens and clients.
• Process requests from internal teams as required.
• Meet or exceed SLAs, quality standards, and performance expectations.
• Maintain accurate documentation and records of work and correspondence.

Skills

Data entry 40 wpm

Strong communication

English language proficiency

Sit/stand for long periods

Education

High School Diploma or Equivalent

Tools

Microsoft Office (Word, Outlook, SharePoint, Excel)

Job description

Verra Mobility is seeking a detail-oriented Data Entry Specialist to process high volumes of citizen and customer requests with accuracy. The role requires strong English communication, proficiency in Microsoft Office, and the ability to work both in the office and from home.

Prior data entry experience and the ability to sit or stand for extended periods are important assets. You will handle inquiries, maintain records, and ensure SLA adherence while collaborating with internal teams and