Affidavit & Data Entry Specialist

Verra Mobility Corporation; Phoenix (AZ); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Verra Mobility is seeking a meticulous data entry professional to process large volumes of customer and citizen requests with accuracy and consistency. You will develop familiarity with specific business rules to ensure timely processing while adhering to company standards.

The role supports both in-office and remote work arrangements, emphasizing strong English communication, data entry speed, and independent problem solving to meet SLAs and maintain thorough records.

Qualifications

• High School Diploma or Equivalent.
• Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel).
• Data Entry 40 wpm.
• Strong communication, both verbal and written.
• 1+ years of data entry experience required.
• Bilingual in English and Spanish is a plus.
• Must be able to operate effectively and reliably in office and/or at home.

Responsibilities

• Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
• Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
• Ensure work is completed in accordance with established business requirements, procedures, and company standards.
• Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
• Identify and elevate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
• Provide exceptional customer service to citizens and clients.
• Process requests received from internal operational and support teams as required.
• Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
• Maintain accurate documentation and records related to completed work and correspondence.

Skills

Data entry

Strong communication

Independent problem solving

English proficiency

Typing speed 40 wpm

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite (Word, Outlook, SharePoint, Excel)

Job description

Verra Mobility is seeking a meticulous data entry professional to process large volumes of customer and citizen requests with accuracy and consistency. You will develop familiarity with specific business rules to ensure timely processing while adhering to company standards.

The role supports both in-office and remote work arrangements, emphasizing strong English communication, data entry speed, and independent problem solving to meet SLAs and maintain thorough records.