Remote Vendor Management Lead — Compliance & Performance

Carrington; Richmond (VA); Remote; USD 71,000 - 85,000; Full time

Benefits offered by this job

Comprehensive healthcare plans

Discretionary 401(k) match

Employee discounts portal

Educational reimbursement

Job summary

Carrington Mortgage Services is seeking a Vendor Management Supervisor to direct a nationwide team of Vendor Management Specialists in selecting, monitoring, and evaluating third-party vendors across mortgage operations. The role emphasizes compliance with SLAs, KPIs, and investor guidelines while maintaining departmental procedures.

The position offers remote work from home with annual compensation targets between $71,000 and $85,000, reflecting mortgage servicing and vendor management

Qualifications

• Five or more years of mortgage servicing, auditing, finance, compliance or vendor management.

Responsibilities

• Oversee daily vendor management activities and set performance expectations.
• Monitor third-party vendors for regulatory and internal policy compliance.
• Evaluate vendor SLAs, KPIs, and risk indicators; address issues promptly.
• Lead and develop vendor management staff and provide coaching.
• Maintain and improve department policies, forms, and reports.

Skills

Vendor management

Supervision

Regulatory compliance

Contract management

Staff coaching

Risk assessment

Auditing

Reporting

Communication

Education

Bachelor’s degree preferred

High school diploma/GED

Tools

Outlook

SharePoint

Excel

Word

PowerPoint

Teams

Visio

Job description

Carrington Mortgage Services is seeking a Vendor Management Supervisor to direct a nationwide team of Vendor Management Specialists in selecting, monitoring, and evaluating third-party vendors across mortgage operations. The role emphasizes compliance with SLAs, KPIs, and investor guidelines while maintaining departmental procedures.

The position offers remote work from home with annual compensation targets between $71,000 and $85,000, reflecting mortgage servicing and vendor management