Remote Vehicle Processing Clerk (No Auto Experience)

Morley; Michigan; On-site; USD 39,950,000 - 44,634,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision insurance

Paid time off

401(k) with match

Job summary

Morley is offering a remote position for Alabama residents focused on vehicle repurchases and customer service. Training is provided, and no auto experience is required.

The role emphasizes strong communication with clients and agencies, thorough documentation, and meeting performance metrics. Primary shifts are listed with multiple time zones, and a comprehensive benefits package accompanies this position.

Qualifications

• Must pass pre-employment background check and drug screen.
• High school diploma or equivalent.
• 1+ year of customer service experience.
• Ability to work shifts as listed (Mon-Fri; multiple time zones).

Responsibilities

• Communicate with clients, lien holders, dealerships, and agencies to complete repurchases.
• Handle inbound and outbound communications (phone, email, mail).
• Secure required documentation to expedite the return of repurchase documents.
• Expedite and track cases through documentation systems.
• Meet required metrics.
• Manage multiple cases within guidelines.
• Provide timely solutions via calls, emails, chats while staying positive.

Skills

Multitasking

Analytical skills

Microsoft Office

Job description

Morley is offering a remote position for Alabama residents focused on vehicle repurchases and customer service. Training is provided, and no auto experience is required.

The role emphasizes strong communication with clients and agencies, thorough documentation, and meeting performance metrics. Primary shifts are listed with multiple time zones, and a comprehensive benefits package accompanies this position.