Remote Vehicle Claims & Operations Administrator

Crawco; Northern (KY); Remote; USD 40,000 - 55,000; Full time

Job summary

Crawford is seeking a Vehicle Services Administrator to support claim operations remotely across the United States. You will handle vehicle claims intake, update status, and coordinate with internal teams to keep processes moving efficiently.

The role emphasizes attention to detail, organization, and a customer-focused mindset to deliver exceptional service to clients, insureds, and claimants while maintaining billing accuracy and timely resolutions.

Qualifications

• Attention to detail and strong organizational skills.
• Customer-focused mindset with ability to multitask.

Responsibilities

• Enter and monitor vehicle claims across channels for accuracy and timeliness.
• Serve as the main point of contact for clients, insureds, and claimants with exceptional service.
• Manage assignment queues, reassign files as needed, and resolve workflow issues.
• Process invoice approvals, corrections, and routing following client procedures.

Job description

Crawford is seeking a Vehicle Services Administrator to support claim operations remotely across the United States. You will handle vehicle claims intake, update status, and coordinate with internal teams to keep processes moving efficiently.

The role emphasizes attention to detail, organization, and a customer-focused mindset to deliver exceptional service to clients, insureds, and claimants while maintaining billing accuracy and timely resolutions.