Remote Vacation Support Specialist

Destination Careers; Nashville (TN); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Flexible schedule

Training program

Travel perks after training

Career advancement

Job summary

Destination Knot is seeking a dependable Vacation Support Specialist to support our travel planning team remotely. You will assist with research, quotes, itinerary prep, and communications with clients and advisors to ensure smooth travel experiences.

The role emphasizes organization, tech-savviness, and commitment to client satisfaction, with flexible WFH and training to grow into planning or leadership roles.

Qualifications

• Excellent organizational and communication skills.
• Comfortable using email, online platforms, and basic spreadsheet tools.
• Prior customer service, administrative, or travel experience is a plus.
• Training is provided—no previous travel certification required.

Responsibilities

• Assist with travel research, quotes, and itinerary preparation.
• Coordinate with travel suppliers to confirm reservations and special requests.
• Track payment deadlines and booking updates.
• Help distribute travel documents, confirmations, and trip reminders.
• Provide exceptional follow-up and support to both clients and advisors.
• Maintain accurate records and client details within CRM tools.
• Support administrative and customer service tasks for travel advisors.

Skills

Organizational skills

Communication skills

Time management

Detail-oriented

Travel industry interest

Tools

CRM software

Email platforms

Spreadsheet tools

Job description

Destination Knot is seeking a dependable Vacation Support Specialist to support our travel planning team remotely. You will assist with research, quotes, itinerary prep, and communications with clients and advisors to ensure smooth travel experiences.

The role emphasizes organization, tech-savviness, and commitment to client satisfaction, with flexible WFH and training to grow into planning or leadership roles.