Entry-Level | Vacation Support Specialist | Work From Home

Destination Careers; Nashville (TN); À distance; USD 40 000 - 65 000; Plein temps

Avantages offerts par ce poste

Flexible schedule

Training program

Travel perks after training

Career advancement

Résumé du poste

Destination Knot is seeking a dependable Vacation Support Specialist to support our travel planning team remotely. You will assist with research, quotes, itinerary prep, and communications with clients and advisors to ensure smooth travel experiences.

The role emphasizes organization, tech-savviness, and commitment to client satisfaction, with flexible WFH and training to grow into planning or leadership roles.

Qualifications

• Excellent organizational and communication skills.
• Comfortable using email, online platforms, and basic spreadsheet tools.
• Prior customer service, administrative, or travel experience is a plus.
• Training is provided—no previous travel certification required.

Responsabilités

• Assist with travel research, quotes, and itinerary preparation.
• Coordinate with travel suppliers to confirm reservations and special requests.
• Track payment deadlines and booking updates.
• Help distribute travel documents, confirmations, and trip reminders.
• Provide exceptional follow-up and support to both clients and advisors.
• Maintain accurate records and client details within CRM tools.
• Support administrative and customer service tasks for travel advisors.

Connaissances

Organizational skills

Communication skills

Time management

Detail-oriented

Travel industry interest

Outils

CRM software

Email platforms

Spreadsheet tools

Description du poste

Vacation Support Specialist

Destination Knot

Remote

Leisure, Travel & Tourism

About Us

Destination Knot is a growing travel company passionate about creating unforgettable vacations—from romantic honeymoons and destination weddings to luxury escapes and family adventures. We pride ourselves on offering white-glove service, expert guidance, and a supportive team environment that values both personal growth and client satisfaction.

Job Description

We are looking for a dependable and service-driven Vacation Support Specialist to provide essential assistance to our travel planning team. This remote role is ideal for individuals who are organized, tech-savvy, and eager to work behind the scenes in the travel industry. You’ll play a key part in ensuring our clients have smooth, stress-free travel experiences from beginning to end.

Key Responsibilities

• Assist with travel research, quotes, and itinerary preparation
• Coordinate with travel suppliers to confirm reservations and special requests
• Track payment deadlines and booking updates
• Help distribute travel documents, confirmations, and trip reminders
• Provide exceptional follow-up and support to both clients and advisors
• Maintain accurate records and client details within CRM tools
• Support administrative and customer service tasks for travel advisors

Qualifications

• Excellent organizational and communication skills
• Comfortable using email, online platforms, and basic spreadsheet tools
• Prior customer service, administrative, or travel experience is a plus
• Strong attention to detail and time management
• Enthusiastic about the travel industry and eager to learn
• Training is provided—no previous travel certification required

What You’ll Gain

• Flexible work-from-home schedule
• Personalized training and mentorship
• Eligibility to earn income through client support, special projects, and team performance initiatives
• Access to travel perks and industry discounts after training
• Pathways for advancement into planning, sales, or leadership roles

$40,000 - $65,000 a year