Remote Vacation Planning Specialist

Destination Knot; United States; A distancia; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training and ongoing support provided

Flexible schedule

Descripción de la vacante

Destination Knot is seeking a Remote Client Services professional to support vacation planning activities and assist clients with organizing their travel details. This role focuses on delivering strong customer service, gathering accurate trip information, and coordinating essential components of the planning process.

The ideal candidate is organized, responsive, and comfortable working in a virtual environment with a flexible schedule.

Formación

• Must have strong organizational skills and attention to detail.
• Must have clear written and verbal communication abilities.
• Ability to work remotely and manage time effectively.
• Familiar with online platforms and digital tools; customer service/admin experience preferred.
• Be dependable, professional, and proactive in following up with clients.

Responsabilidades

• Provide client support throughout the vacation planning process.
• Research destinations, accommodations, and activity options.
• Collect and organize required trip details and preferences.
• Prepare and update itinerary information and related documentation.
• Communicate clearly with clients to ensure all questions are answered.
• Maintain accurate client profiles and update internal systems as needed.
• Coordinate follow-ups and scheduling to ensure timely completion of planning tasks.
• Support the booking process by confirming details and providing administrative assistance.
• Perform general customer service and coordination duties as assigned.

Conocimientos

Organizational skills

Communication skills

Remote work

Digital literacy

Customer service

Proactive follow-up

Descripción del empleo

Destination Knot is seeking a Remote Client Services professional to support vacation planning activities and assist clients with organizing their travel details. This role focuses on delivering strong customer service, gathering accurate trip information, and coordinating essential components of the planning process.

The ideal candidate is organized, responsive, and comfortable working in a virtual environment with a flexible schedule.