Remote Travel Support Specialist

Destination Knot; United States; Remote; USD 38,000 - 65,000; Full time

Benefits offered by this job

Flexible remote work

Training and travel industry resources

Professional growth opportunities

Job summary

Destination Knot is seeking reliable Travel Support Advisors to assist clients during the travel planning process. You will support reservations, itineraries, and travel-related questions, ensuring a positive customer experience across multiple platforms.

Join a team that values problem-solving, clear communication, and a passion for travel. This remote role offers training, access to travel resources, and opportunities for growth within the customer support and travel coordination fields.

Qualifications

• Strong communication and problem-solving skills.
• Customer-service mindset focused on client satisfaction.
• Ability to manage multiple requests and respond timely.
• Comfortable working independently in a remote environment.
• Basic computer proficiency and online systems experience.
• Interest in travel, tourism, hospitality, or customer support.
• Previous experience in related roles is helpful but not required.

Responsibilities

• Provide support to clients with travel arrangements including flights, hotels, cruises, transportation, and vacation packages.
• Assist with questions related to itineraries, reservations, and travel details.
• Communicate with travel suppliers and partners to confirm bookings and resolve issues.
• Maintain accurate records of client interactions, bookings, and updates.
• Assist clients with itinerary changes, updates, or travel-related concerns.
• Provide guidance on travel schedules, documentation requirements, and trip details.
• Monitor travel updates and communicate any relevant changes to clients.
• Deliver professional and timely customer service throughout the travel experience.

Skills

Strong communication

Problem-solving

Customer-service mindset

Multitasking

Remote work independence

Basic computer skills

Interest in travel

Job description

Destination Knot is seeking reliable Travel Support Advisors to assist clients during the travel planning process. You will support reservations, itineraries, and travel-related questions, ensuring a positive customer experience across multiple platforms.

Join a team that values problem-solving, clear communication, and a passion for travel. This remote role offers training, access to travel resources, and opportunities for growth within the customer support and travel coordination fields.