Remote Vacation Planning & Client Services Specialist

neverendingtravels; United States; Remote; USD 42,000 - 64,000; Full time

Job summary

neverendingtravels is seeking a highly organized Scheduling & Client Services Coordinator to support clients through vacation planning and reservation processes in a remote role.

You will coordinate accommodations, transportation, activities, and itineraries, maintain detailed client records, and communicate updates clearly throughout the process. No prior industry experience is required, and structured training helps new teammates learn the systems and processes used in this role.

Qualifications

• Strong written and verbal communication.
• Excellent organization and attention to detail.
• Dependable follow-through and time-management abilities.
• Comfortable working independently in a remote setting.
• Able to learn online systems and digital planning tools.
• Previous customer service, administrative, hospitality, or scheduling experience is helpful but not required.

Responsibilities

• Coordinate client scheduling and vacation planning timelines.
• Assist with accommodations, transportation, activities, and reservation arrangements.
• Maintain detailed client records, confirmations, and itinerary information.
• Research options based on client preferences and planning needs.
• Communicate updates and important information throughout the planning process.
• Follow up on outstanding reservations, documentation, and scheduling details.
• Maintain professional and responsive client communication.

Skills

Communication

Organization

Time management

Remote work

Learning online systems

Customer service

Job description

neverendingtravels is seeking a highly organized Scheduling & Client Services Coordinator to support clients through vacation planning and reservation processes in a remote role.

You will coordinate accommodations, transportation, activities, and itineraries, maintain detailed client records, and communicate updates clearly throughout the process. No prior industry experience is required, and structured training helps new teammates learn the systems and processes used in this role.