Remote Vacation Planning & Booking Coordinator

Duquesa Travel Group; Worcester (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote

Onboarding & training

Professional development

Team support

Job summary

Duquesa Travel Group is seeking an organized Vacation Booking Coordinator to help clients research options and coordinate vacation arrangements tailored to their needs.

This role combines client communication, online research, reservation coordination, and follow-up, with an emphasis on accuracy and timely updates throughout the planning process. The fully remote position includes onboarding, ongoing learning, and access to professional tools and resources.

Qualifications

• Strong written and verbal communication required.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Comfortable researching information and options online.
• Ability to manage multiple client requests.
• Proficiency with email and online systems.

Responsibilities

• Communicate vacation preferences and requirements with clients.
• Research accommodations, transportation, activities, and services.
• Coordinate reservations and booking details.
• Review options and confirmations for accuracy.
• Provide clients with information and updates.
• Assist with modifications and special requests.
• Maintain organized client and reservation records.
• Follow up on outstanding details and upcoming arrangements.
• Liaise with service providers for additional coordination.
• Provide professional support throughout planning and booking.

Skills

Communication

Organization

Customer focus

Online research

Multitasking

Email & tools

Problem-solving

Customer service

Job description

Duquesa Travel Group is seeking an organized Vacation Booking Coordinator to help clients research options and coordinate vacation arrangements tailored to their needs.

This role combines client communication, online research, reservation coordination, and follow-up, with an emphasis on accuracy and timely updates throughout the planning process. The fully remote position includes onboarding, ongoing learning, and access to professional tools and resources.