Remote Vacation Planning & Booking Coordinator

Duquesa Travel Group; Rochester (MN); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Fully remote

Onboarding & training

Ongoing learning

Professional tools access

Continuing education

Supportive team

Job summary

Duquesa Travel Group is seeking an organized, customer-focused Vacation Booking Coordinator to help clients research options and coordinate vacation arrangements based on their needs and preferences.

The role blends client communication, online research, reservation coordination, and follow-up, with a fully remote work environment, comprehensive onboarding, ongoing learning, and access to professional tools.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Comfortable researching information and options online.
• Ability to manage multiple client requests.
• Proficient with email, online systems, and digital platforms.
• Strong problem-solving and follow-up abilities.
• Previous customer service or hospitality experience is helpful but not required.

Responsibilities

• Communicate with clients regarding vacation preferences, requests, and requirements
• Research accommodations, transportation, activities, and other available services
• Assist with coordinating reservations and booking details
• Review options and confirmations for accuracy
• Provide clients with important information and updates
• Assist with modifications and special requests
• Maintain organized client and reservation documentation
• Follow up on outstanding details and upcoming arrangements
• Communicate with service providers when additional coordination is required
• Provide professional support throughout the planning and booking process

Skills

Communication

Organization

Customer focus

Research skills

Multitasking

Email tools

Problem solving

Customer service experience

Job description

Duquesa Travel Group is seeking an organized, customer-focused Vacation Booking Coordinator to help clients research options and coordinate vacation arrangements based on their needs and preferences.

The role blends client communication, online research, reservation coordination, and follow-up, with a fully remote work environment, comprehensive onboarding, ongoing learning, and access to professional tools.