Remote Vacation Planner & Travel Specialist

AAA Club Alliance; Sioux Falls (SD); Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plan

Paid virtual training

Paid company holidays

401k plan with company match

Paid parental leave

Continual learning reimbursement

Job summary

AAA Club Alliance is seeking an experienced Full-Service Travel Agent to join our remote Travel Contact Center team. You will plan and book domestic and international vacations, assist Members and non-Members via phone, email, and chat, and provide exceptional customer service from a home-based setting.

In this 100% remote role, you will use GDS and other tools to create personalized itineraries, upsell travel products, and maintain strong client relationships while meeting sales goals and

Qualifications

• 2+ years of leisure travel industry sales experience.
• Experience with airline reservation systems, ticketing platforms, GDS, and online booking tools.
• Strong knowledge of domestic and international travel planning.

Responsibilities

• Plan and book domestic and international vacations, including customized itineraries.
• Assist Members and non-Members through phone, email, and web chat.
• Identify opportunities to upsell travel products and exclusive benefits.
• Build and maintain long-term client relationships with repeat business.
• Process travel reservations in compliance with ARC and AAA policies.
• Provide exceptional customer service and resolve travel-related issues.

Skills

Leisure travel sales experience

Excellent communication

Customer service

Education

High school diploma

Tools

GDS

Airline reservation systems

Ticketing platforms

Job description

AAA Club Alliance is seeking an experienced Full-Service Travel Agent to join our remote Travel Contact Center team. You will plan and book domestic and international vacations, assist Members and non-Members via phone, email, and chat, and provide exceptional customer service from a home-based setting.

In this 100% remote role, you will use GDS and other tools to create personalized itineraries, upsell travel products, and maintain strong client relationships while meeting sales goals and