Remote Travel Concierge & Sales Expert

AAA Club Alliance; Roanoke (VA); Remote; USD 20,000 - 28,000; Full time

Benefits offered by this job

IATAN travel discounts

Educational trips

Sundays off

Weekday schedule

Location Roanoke VA address provided

Job summary

AAA Club Alliance is seeking an Associate Retail Travel Agent to craft domestic and international itineraries and convert first-time clients into loyal travelers. You will process bookings, payments, and travel documentation, while educating clients on AAA benefits and exclusive perks.

Attend trainings and familiarization trips to stay ahead in the industry, with a Monday–Friday schedule, Sundays off, and a comprehensive benefits package. Remote-friendly role serving multiple states.

Qualifications

• Education: High school diploma or equivalent; associate degree/travel school preferred.
• Experience: 1 year retail travel experience preferred.
• CTA certification within two years of hire; company covers cost and time to complete.

Responsibilities

• Craft domestic and international travel itineraries including cruises, flights, hotels.
• Process bookings, payments, and travel docs in compliance with ARC/DOT/AAA policies.
• Educate clients on AAA benefits and exclusive travel perks.
• Resolve client concerns with guidance from management.
• Attend trainings, promotional events, and familiarization trips.

Skills

Excellent communication

Customer service

Organizational skills

Travel booking systems

Geography knowledge

Education

High school diploma or equivalent

Associate degree or travel school

Job description

AAA Club Alliance is seeking an Associate Retail Travel Agent to craft domestic and international itineraries and convert first-time clients into loyal travelers. You will process bookings, payments, and travel documentation, while educating clients on AAA benefits and exclusive perks.

Attend trainings and familiarization trips to stay ahead in the industry, with a Monday–Friday schedule, Sundays off, and a comprehensive benefits package. Remote-friendly role serving multiple states.