Remote Travel Planner - Create Dream Getaways

AAA Club Alliance; Oregon; Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Parental leave

401k match

PTO

Paid holidays

Volunteer days

AAA Membership

Learning reimbursement

Job summary

AAA Club Alliance is seeking an experienced Full-Service Travel Agent to work from home in the Travel Contact Center. This remote position supports Members and non-Members with domestic and international itineraries, providing exceptional service and building lasting relationships.

Earn $18.00–$24.00 per hour, based on experience and location, with monthly incentives. Paid virtual training, comprehensive benefits, and continual learning reimbursements are included.

Qualifications

• Two years of recent leisure travel industry sales experience.
• Experience with airline reservation systems, ticketing platforms, GDS, and online booking tools.
• Strong knowledge of domestic and international travel planning.
• Excellent communication, customer service, sales, and problem-solving skills.

Responsibilities

• Plan and book domestic and international vacations, including customized FIT itineraries.
• Assist Members and non-Members through phone, email, and web chat.
• Recommend destinations, travel products, and exclusive AAA benefits based on traveler needs.
• Build and maintain long-term client relationships that generate repeat business.
• Stay informed about travel promotions, destinations, and industry trends.
• Process travel reservations in compliance with ARC regulations and AAA policies.
• Identify opportunities to upsell and cross-sell travel products.
• Meet established sales and performance goals while delivering exceptional service.
• Resolve travel-related issues and assist with itinerary changes.
• Provide guidance and mentorship to fellow Travel Contact Center Associates.

Skills

Leisure travel sales

Airline reservation systems

GDS

Customer service

Communication

Education

High school diploma

Tools

Ticketing platforms

Online booking tools

Job description

AAA Club Alliance is seeking an experienced Full-Service Travel Agent to work from home in the Travel Contact Center. This remote position supports Members and non-Members with domestic and international itineraries, providing exceptional service and building lasting relationships.

Earn $18.00–$24.00 per hour, based on experience and location, with monthly incentives. Paid virtual training, comprehensive benefits, and continual learning reimbursements are included.