Remote Travel Concierge & Reservations Specialist

AAA Club Alliance; Oregon; Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Remote work

Health insurance

Tuition reimbursement

401(k) with company match

Job summary

AAA Club Alliance is seeking a full-time Travel Sales Associate to join our Travel Contact Center team. This remote role supports Member and non-Member sales and service for air, car, rail, and hotel inquiries and reservations. You will use relationship-selling to match products to client needs while maximizing benefits.

Candidates should reside in the U.S. and have 18 months of sales/customer service experience, preferably in a call center.

Qualifications

• 18 months of sales/customer service experience.
• Call Center / inbound call taking experience preferred.
• Effective written and oral communication skills.
• Ability to multi-task and seek resolution.
• A quiet workspace with a stable high-speed internet connection.

Responsibilities

• Serve Members and non-Members through telephone, email, and web chat channels by selling and servicing air, car, rail, and hotel reservations.
• Book and counsel Members and non-Members on domestic travel arrangements.
• Operate and familiarize yourself with airline reservation systems and travel partner booking sites.
• Maintain long-term relationships with travel clients to foster repeat business.

Skills

Sales experience

Inbound calls

Education

High School Diploma

Job description

AAA Club Alliance is seeking a full-time Travel Sales Associate to join our Travel Contact Center team. This remote role supports Member and non-Member sales and service for air, car, rail, and hotel inquiries and reservations. You will use relationship-selling to match products to client needs while maximizing benefits.

Candidates should reside in the U.S. and have 18 months of sales/customer service experience, preferably in a call center.