Remote Travel Sales Associate — Member Services & Reservations

AAA Club Alliance; New York (NY); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) match

Paid training

PTO

Tuition reimbursement

FSA

Life Insurance

Wellness programs

AAA Premier Membership

Job summary

AAA Club Alliance is seeking a full-time Travel Sales Associate to join our Travel Contact Center team. The role supports Member and non-Member sales across channels for air, car, rail, and hotel inquiries and reservations.

This 100% remote position requires prior call center experience and strong relationship-selling skills. We offer competitive pay of $16.00–$21.65 per hour, paid virtual training, and a comprehensive benefits package including health, life, tuition reimbursement, and a 401(k)

Qualifications

• High School Diploma or equivalent.
• 18 months of sales/customer service experience, call center/inbound.
• Effective written and oral communication skills.
• A quiet, private workspace free from distraction and interruption.
• Stable, high-speed internet via Ethernet; no wireless/DSL.
• Willing to work weekends, overtime and holidays.

Responsibilities

• Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing air, car, rail, and hotel reservations.
• Book and counsel Members/non-Members on reservations.
• Operate travel reservation systems and partner sites; gain proficiency within six months.
• Upsell and cross-sell opportunities to meet Members’ needs.
• Maintain long-term relationships with travel clients for repeat business.
• Meet or exceed production/performance requirements.
• Assist with testing new systems and procedures.

Skills

Sales experience

Customer service

Call center

Inbound calls

Effective communication

Education

High School Diploma

Job description

AAA Club Alliance is seeking a full-time Travel Sales Associate to join our Travel Contact Center team. The role supports Member and non-Member sales across channels for air, car, rail, and hotel inquiries and reservations.

This 100% remote position requires prior call center experience and strong relationship-selling skills. We offer competitive pay of $16.00–$21.65 per hour, paid virtual training, and a comprehensive benefits package including health, life, tuition reimbursement, and a 401(k)