Remote Vacation Experience Specialist

Hope’s Global Getaways; Baytown (TX); Remote; USD 25,000 - 44,000; Full time

Benefits offered by this job

Travel discounts

Industry benefits

Performance incentives

Professional development

Job summary

Hope’s Global Getaways is expanding its remote guest experience team. As a Guest Experience Consultant, you will help clients plan memorable vacations by researching options, coordinating services, and providing clear, friendly support throughout the process.

Ideal candidates enjoy working with people, stay organized, and can manage multiple requests. Training is provided, prior travel industry experience is not required, and ongoing mentorship helps you grow in a flexible, fully remote role.

Qualifications

• Excellent written and verbal communication skills.
• Friendly, professional, guest-focused approach.
• Strong organization and attention to detail.
• Comfortable researching and comparing options online.
• Ability to manage multiple client requests and follow-up items.
• Self-motivated and able to work independently.

Responsibilities

• Learn client destinations, travel dates, budget, interests, and requests.
• Research resorts, hotels, cruises, and vacation packages.
• Coordinate selected services through supplier resources.
• Keep confirmations and itineraries organized.
• Provide updates, answer routine questions; handle changes.
• Maintain accurate client records and supplier knowledge.

Skills

Communication

Customer-focused

Organization

Research skills

Time management

Independent work

Proactive learning

Internet navigation

Reliability

Tools

Supplier platforms

Job description

Hope’s Global Getaways is expanding its remote guest experience team. As a Guest Experience Consultant, you will help clients plan memorable vacations by researching options, coordinating services, and providing clear, friendly support throughout the process.

Ideal candidates enjoy working with people, stay organized, and can manage multiple requests. Training is provided, prior travel industry experience is not required, and ongoing mentorship helps you grow in a flexible, fully remote role.