Remote Vacation Concierge & Client Coordinator

Socket.dev; Westfield (MA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Beginner-friendly onboarding

Ongoing team guidance

Educational resources

Travel discounts

Job summary

Socket.dev is seeking dependable, customer-focused individuals for remote roles as Customer Assistance Coordinators. You will help clients with vacation planning, research options, and coordinate services, gaining skills in organization and problem-solving.

The position offers beginner-friendly onboarding, flexible scheduling (part-time or full-time), supportive guidance, and opportunities to build customer service and research capabilities in a remote environment.

Qualifications

• Strong written and verbal communication required.
• Customer-focused attitude and professional demeanor.
• Excellent organizational skills and attention to detail.

Responsibilities

• Interact with clients to learn preferences, dates, budgets, and needs.
• Research and compare vacation options (resorts, hotels, cruises, transport, tours).
• Coordinate arrangements and organize confirmations, schedules, and itineraries.

Skills

Strong written and verbal comms

Customer-focused attitude

Organizational skills

Independent work style

Research skills

Job description

Socket.dev is seeking dependable, customer-focused individuals for remote roles as Customer Assistance Coordinators. You will help clients with vacation planning, research options, and coordinate services, gaining skills in organization and problem-solving.

The position offers beginner-friendly onboarding, flexible scheduling (part-time or full-time), supportive guidance, and opportunities to build customer service and research capabilities in a remote environment.