Remote Vacation Planning Concierge

Socket.dev; Revere (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured onboarding & training

Learning resources & growth

Job summary

Socket.dev is seeking a Client Interaction Specialist to support our vacation-planning clients in a fully remote role. You will learn client preferences, research options, coordinate services, and maintain organized itineraries and records.

No prior travel-industry experience is required as we provide structured onboarding and ongoing training. This role emphasizes clear communication, dependable follow-through, and proactive client support in a flexible scheduling environment.

Qualifications

• Strong written and verbal communication abilities.
• Friendly, professional, and client-focused approach.
• Strong interpersonal and relationship-building skills.
• Good organization and careful attention to detail.
• Ability to manage several client conversations and follow-up items.
• Comfortable researching information and reviewing available choices.
• Willingness to learn online systems, digital tools, and supplier resources.
• Reliable follow-through and effective time-management skills.
• Adaptable and resourceful when client needs or plans change.
• Self-motivated and comfortable working independently.
• Basic computer proficiency and dependable internet access.
• Must be at least 18 years of age.
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region.

Responsibilities

• Understand client preferences, dates, budgets, and special requests.
• Research travel options including hotels, cruises, transportation, tours, and activities.
• Coordinate services and organize confirmations, itineraries, and schedules.
• Maintain regular client contact with updates and follow-ups.
• Keep client records up-to-date and monitor key dates.

Skills

Communication

Organization

Interpersonal skills

Attention to detail

Time management

Research skills

Independent work

Tools

Online systems

Digital tools

Job description

Socket.dev is seeking a Client Interaction Specialist to support our vacation-planning clients in a fully remote role. You will learn client preferences, research options, coordinate services, and maintain organized itineraries and records.

No prior travel-industry experience is required as we provide structured onboarding and ongoing training. This role emphasizes clear communication, dependable follow-through, and proactive client support in a flexible scheduling environment.