Remote Travel Concierge & Client Advisor

Socket.dev; West Valley (WA); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote work

Training and development

Travel booking tools

Mentorship

Career growth

Travel benefits

Performance-based pay

Job summary

Socket.dev is seeking a Sales & Client Support Specialist to assist clients with researching vacation options and coordinating bookings. This remote role emphasizes consultative guidance, relationship building, and timely, accurate service from inquiry to confirmation and follow-up.

You will respond to inquiries, understand preferences and budgets, and coordinate hotel, cruise, and package reservations using travel tools.

Qualifications

• Strong interpersonal and communication skills.
• Customer-focused mindset with the ability to guide clients through options.
• Ability to manage multiple client conversations and timelines.
• Comfortable working independently in a remote environment.
• Basic computer skills and familiarity with online platforms.
• Highly organized with strong attention to detail.
• Must be 18 years of age or older and authorized to work in the United States.

Responsibilities

• Respond to client inquiries regarding travel destinations, accommodations, and pricing options.
• Consult with clients to understand travel preferences, budgets, and timelines.
• Research and coordinate reservations for hotels, cruises, vacation packages, and related travel services.
• Prepare and review booking confirmations and itinerary details for accuracy.
• Maintain consistent communication with clients throughout the planning and booking process.
• Provide follow-up support and assist with updates or changes to reservations.
• Build long-term client relationships through professional service and attention to detail.
• Maintain accurate client records and documentation.

Skills

Interpersonal skills

Communication skills

Customer-focused

Multitasking

Remote work

Job description

Socket.dev is seeking a Sales & Client Support Specialist to assist clients with researching vacation options and coordinating bookings. This remote role emphasizes consultative guidance, relationship building, and timely, accurate service from inquiry to confirmation and follow-up.

You will respond to inquiries, understand preferences and budgets, and coordinate hotel, cruise, and package reservations using travel tools.