Remote Vacation Account Manager | Client-Focused & Organized

Sunkissed Getaways; Henderson (NV); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote work

Training and onboarding

Ongoing guidance

Tools and resources

Flexible scheduling

Job summary

Sunkissed Getaways in Henderson, NV is seeking a motivated Vacation Account Manager to guide clients through the reservation process, tailor options to preferences, and ensure smooth bookings that meet budgets and timelines.

You will manage client accounts, coordinate reservations, maintain accurate records in our CRM, and provide ongoing support, with remote work options, training, and opportunities to grow in customer service and account management.

Qualifications

• Excellent written and verbal communication required.
• Outstanding customer service and relationship-building.
• Strong organizational and time-management skills.
• Attention to detail and accurate record keeping.
• Ability to research options and compare choices.

Responsibilities

• Communicate with clients by phone, email, and virtual platforms.
• Understand client preferences, requirements, and budgets.
• Research destinations, accommodations, activities, and options.
• Present suitable vacation and reservation options to clients.
• Assist with reservations and related requests.
• Maintain accurate client and reservation records.
• Monitor payments, deadlines, confirmations, and follow-up requirements.
• Communicate with suppliers and service providers when necessary.
• Respond to client questions and resolve concerns.
• Follow up with prospective and existing clients.
• Maintain professional communication throughout the client relationship.

Skills

Communication

Customer service

Organization

Record keeping

Self-motivated

Tools

CRM software

Reservation systems

Job description

Sunkissed Getaways in Henderson, NV is seeking a motivated Vacation Account Manager to guide clients through the reservation process, tailor options to preferences, and ensure smooth bookings that meet budgets and timelines.

You will manage client accounts, coordinate reservations, maintain accurate records in our CRM, and provide ongoing support, with remote work options, training, and opportunities to grow in customer service and account management.