Remote USPS Programs Lead – Strategic Mail Operations

Lob; Tennessee; Remote; USD 128,000 - 147,000; Full time

Job summary

Lob is seeking a Senior Manager, USPS Programs to lead and optimize direct mail operations and navigate USPS regulations. You will work across Logistics, Operations, Sales, and Product to ensure compliant and cost-efficient mail production and delivery.

The role emphasizes data-driven analysis of mail performance, promotions management with cross-functional teams, and strategic engagement with USPS and industry bodies to influence rates and policy.

Qualifications

• Minimum 7+ years in a USPS-related role within direct mail, logistics, or manufacturing.
• Bachelor’s degree preferred; equivalent experience considered.
• Deep understanding of USPS rules, mail classification, and postal optimization strategies.

Responsibilities

• Lead USPS compliance and strategy as liaison with USPS and internal teams.
• Use data-driven insights to monitor mail efficiency and delivery performance.
• Develop reports on mailing performance, cost efficiency, and compliance for leadership.
• Manage USPS promotions end-to-end with cross-functional teams.
• Collaborate with logistics stakeholders and USPS representatives to negotiate rates and improve workflows.

Skills

USPS Compliance

Data Analysis

Reporting & Metrics

Vendor Relationships

Industry Knowledge

Education

Bachelor’s degree in business, logistics, or related field

Tools

PostalOne!

Mail.dat

Postal software

Job description

Lob is seeking a Senior Manager, USPS Programs to lead and optimize direct mail operations and navigate USPS regulations. You will work across Logistics, Operations, Sales, and Product to ensure compliant and cost-efficient mail production and delivery.

The role emphasizes data-driven analysis of mail performance, promotions management with cross-functional teams, and strategic engagement with USPS and industry bodies to influence rates and policy.