Senior USPS Programs Lead — Remote Mail Operations

Lob; Ohio; Remote; USD 128,000 - 147,000; Full time

Benefits offered by this job

Remote work options

Competitive benefits

Job summary

Lob is seeking a Senior Manager, USPS Programs to lead USPS-related direct mail operations and optimize cost, compliance, and delivery performance. You will work with Product, Sales, and Operations to drive price efficiency and customer success.

In this role you will stay ahead of USPS regulations, manage vendor relationships, and translate industry changes into actionable improvements while mentoring teams and collaborating across the organization.

Qualifications

• 7+ years in a USPS-related role within direct mail, logistics, or manufacturing.
• Bachelor’s degree in business, logistics, supply chain, or related field preferred.

Responsibilities

• Act as USPS liaison and SME to internal teams and USPS.
• Monitor mail efficiency, delivery performance, and identify improvements.
• Develop reports on mailing performance, cost efficiency, and compliance.

Skills

USPS compliance

Data analysis

Reporting

Vendor management

Cross-functional collaboration

Policy influence

Education

Bachelor's degree in business/logistics/supply chain

Tools

PostalOne!

Mail.dat

Job description

Lob is seeking a Senior Manager, USPS Programs to lead USPS-related direct mail operations and optimize cost, compliance, and delivery performance. You will work with Product, Sales, and Operations to drive price efficiency and customer success.

In this role you will stay ahead of USPS regulations, manage vendor relationships, and translate industry changes into actionable improvements while mentoring teams and collaborating across the organization.