Remote USPS Programs Lead: Strategic Mail & Compliance

Lob; Milton (MA); Remote; USD 128,000 - 147,000; Full time

Job summary

Lob is seeking a Senior Manager, USPS Programs to lead USPS compliance, promotions, and cost optimization for direct mail operations. You will partner with logistics, operations, sales, and product teams to navigate USPS rules, rates, and policy to drive efficiency and customer success.

The role emphasizes data-driven decision making, reporting, and cross-functional leadership to deliver scalable, compliant mail programs while advancing Lob’s strategic initiatives in direct mail.

Qualifications

• Experience in USPS-related role within direct mail, logistics, or manufacturing.
• Strong understanding of USPS rules, mail preparation, entry, and rate structures.
• Excellent communication and collaboration with cross-functional teams.

Responsibilities

• Act as USPS liaison and subject-matter expert for internal teams and the USPS.
• Stay current on USPS regulations and rate structures to ensure compliant mailings while optimizing costs.
• Analyze mail performance data and identify opportunities for efficiency and cost savings.
• Develop and maintain reports on mailing performance, cost efficiency, and compliance.
• Lead end-to-end USPS promotions with Product and Sales to maximize postage savings.
• Collaborate with logistics stakeholders and USPS representatives to negotiate rates and improve workflows.
• Engage with industry groups (MTAC, Keep Us Posted) to influence postal policy and pricing.

Skills

USPS Regulations

Data Analysis

Cross-functional collaboration

Communication skills

Problem-Solving

Detail-Oriented

Industry Involvement

Education

Bachelor’s degree in business, logistics, supply chain, or related field

Tools

PostalOne!

Mail.dat

Job description

Lob is seeking a Senior Manager, USPS Programs to lead USPS compliance, promotions, and cost optimization for direct mail operations. You will partner with logistics, operations, sales, and product teams to navigate USPS rules, rates, and policy to drive efficiency and customer success.

The role emphasizes data-driven decision making, reporting, and cross-functional leadership to deliver scalable, compliant mail programs while advancing Lob’s strategic initiatives in direct mail.