Assistant Director, Student Accounts & Billing

William Paterson University; Wayne (NJ); On-site; USD 74,000 - 97,000; Full time

Benefits offered by this job

Competitive benefits

Four-day summer workweek

Tuition support

Internal promotion opportunities

Job summary

William Paterson University seeks an Assistant Director of Student Accounts to oversee tuition billing, accounts receivable, refunds, and collections. The role supervises four staff, coordinates with Financial Aid, Registrar, IT, and Finance, and ensures accurate financial processing and regulatory compliance.

The position utilizes Banner and TouchNet and reports to the Director of Student Accounts. Candidates should have a Bachelor's degree and at least five years of related experience in

Qualifications

• Requires a Bachelor's degree; five years in Student Accounts or related field preferred.
• Supervisory/management experience required; minimum two years.
• Proficiency in Excel, including pivot tables and reconciliations.
• Experience with Banner, TouchNet, and ERP-like systems is a plus.

Responsibilities

• Manage student accounts operations including billing, payments, refunds, and collections.
• Supervise four staff; assign work, schedule, train, and assess performance.
• Oversee Banner tuition and fee assessment and system configurations.
• Coordinate billing processes, refund processing, and payment plans.

Skills

Analytical skills

Organizational skills

Communication skills

Problem-solving

Education

Bachelor's degree

Master's degree preferred

Tools

Banner

TouchNet

Microsoft Excel

Job description

William Paterson University seeks an Assistant Director of Student Accounts to oversee tuition billing, accounts receivable, refunds, and collections. The role supervises four staff, coordinates with Financial Aid, Registrar, IT, and Finance, and ensures accurate financial processing and regulatory compliance.

The position utilizes Banner and TouchNet and reports to the Director of Student Accounts. Candidates should have a Bachelor's degree and at least five years of related experience in