Remote Travel Concierge — Booking & Support Specialist

Inspired; Memphis (MI); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training and supportive environment

Job summary

A travel agency is seeking a Travel Customer Representative to support clients from booking to return. The role involves responding to inquiries, assisting with changes, and providing information about travel. Ideal candidates have strong communication skills and a passion for travel. This is a remote position offering flexible scheduling, travel perks, and opportunities for growth within the agency.

Qualifications

• Experience in travel or hospitality roles preferred.
• Ability to handle customer inquiries with empathy.
• Strong organizational skills and reliability.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings and changes.
• Provide accurate information about destinations.
• Follow up to confirm trip details.
• Handle client concerns with problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Proactive with attention to detail

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients from booking to return. The role involves responding to inquiries, assisting with changes, and providing information about travel. Ideal candidates have strong communication skills and a passion for travel. This is a remote position offering flexible scheduling, travel perks, and opportunities for growth within the agency.