Remote Travel Support Specialist

DestinationKnot; United States; Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Training provided

Travel discounts

Job summary

DestinationKnot is seeking a remote customer support specialist to help travelers find and book hotel and accommodation options. The role emphasizes flexible, work-from-home scheduling and exposure to the travel industry, with an initial informational session, followed by training and next steps.

Responsibilities include guiding clients through options, handling inquiries via phone, email, or chat, assisting with confirmations, and maintaining organized notes.

Qualifications

• Strong interpersonal skills and a consistently positive attitude.
• Dependable, self-motivated, and able to manage time without close supervision.
• Comfortable using email, online systems, and basic software tools.

Responsibilities

• Guide clients through available hotel and accommodation options based on their needs.
• Provide friendly, professional customer support across phone, email, or chat.
• Assist with booking confirmations and general travel-related questions.
• Keep organized notes and follow standard booking workflows.
• Participate in virtual training sessions and team support calls.

Job description

DestinationKnot is seeking a remote customer support specialist to help travelers find and book hotel and accommodation options. The role emphasizes flexible, work-from-home scheduling and exposure to the travel industry, with an initial informational session, followed by training and next steps.

Responsibilities include guiding clients through options, handling inquiries via phone, email, or chat, assisting with confirmations, and maintaining organized notes.