Remote Travel Concierge & Booking Specialist

DestinationKnot; United States; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Work-from-home

Flexible schedule

Training & support

Travel discounts

Growth opportunities

Job summary

DestinationKnot is seeking a remote Travel Support specialist to assist clients in planning and booking hotels and related travel services. You will guide travelers, communicate clearly, and manage follow-ups to ensure a smooth booking experience.

The role emphasizes independent scheduling while participating in virtual training and ongoing support, with access to travel discounts and growth opportunities.

Qualifications

• Strong customer-service orientation and a helpful, professional communication style.
• Ability to gather client needs and provide clear, accurate travel guidance.
• Reliable organization and follow-through when managing multiple client requests.
• Comfort learning travel-related processes, tools, and booking procedures.
• Ability to work independently while participating in remote training and support activities.

Responsibilities

• Help clients arrange hotel stays and other travel services.
• Provide accurate travel information and practical recommendations based on client needs.
• Maintain clear communication with clients throughout the planning and booking process.
• Complete follow-ups to confirm details, address questions, and support a smooth customer experience.
• Participate in virtual training and professional development sessions.

Job description

DestinationKnot is seeking a remote Travel Support specialist to assist clients in planning and booking hotels and related travel services. You will guide travelers, communicate clearly, and manage follow-ups to ensure a smooth booking experience.

The role emphasizes independent scheduling while participating in virtual training and ongoing support, with access to travel discounts and growth opportunities.