Remote Travel Booking Specialist | Customer Support

Destination Knot; Philadelphia (Philadelphia County); À distance; USD 40 000 - 70 000; Plein temps

Avantages offerts par ce poste

Flexible remote work

Comprehensive training

Exclusive travel discounts

Résumé du poste

Destination Knot is seeking friendly, detail-oriented Customer Service Representatives to help clients research, plan, and book hotel stays from home. This fully remote role offers a flexible schedule, comprehensive training, and access to travel industry resources.

You will assist clients via phone, email, or chat, maintain records, and stay updated on hotel offerings. Prior hospitality or sales experience is a plus but not required, with opportunities for growth and perks.

Qualifications

• Strong communication and customer service skills are essential.
• Remote position with flexible schedule and ability to work independently.
• Experience in hospitality or sales is a plus but not required.

Responsabilités

• Assist clients in selecting and booking hotel accommodations.
• Provide accurate information on hotel amenities, pricing, and availability.
• Respond promptly and professionally to client inquiries via phone, email, or online chat.
• Maintain detailed and accurate records of client interactions and bookings.
• Collaborate with team members to ensure seamless client experiences.
• Stay updated on hotel offerings, travel trends, and industry changes.
• Attend virtual training sessions and team meetings.

Connaissances

Customer service

Communication skills

Time management

Independent worker

Travel interest

Description du poste

Destination Knot is seeking friendly, detail-oriented Customer Service Representatives to help clients research, plan, and book hotel stays from home. This fully remote role offers a flexible schedule, comprehensive training, and access to travel industry resources.

You will assist clients via phone, email, or chat, maintain records, and stay updated on hotel offerings. Prior hospitality or sales experience is a plus but not required, with opportunities for growth and perks.