Remote Travel Concierge - Flexible Booking & Customer Care

DestinationKnot; United States; Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Travel discounts

Professional development and mentoring

Opportunities for performance-based E​

Job summary

DestinationKnot is seeking a remote customer support specialist to assist travelers with hotel bookings and inquiries. You will respond to requests promptly, verify reservation details, and document interactions to ensure accuracy.

The role emphasizes a strong customer service mindset, clear communication, and reliability. Training is provided, and you can benefit from travel discounts and professional development opportunities.

Qualifications

• Strong customer service mindset.
• Clear written and spoken communication.
• Self-motivation and reliability.
• Comfort working with online systems.
• Prior travel experience is not required; training is provided.

Responsibilities

• Help customers with hotel booking requests.
• Provide timely, professional responses to inquiries.
• Check reservation details and confirm their accuracy.
• Document customer interactions clearly.
• Attend virtual training sessions.

Skills

Customer service mindset

Clear communication

Self-motivation

Online systems

Job description

DestinationKnot is seeking a remote customer support specialist to assist travelers with hotel bookings and inquiries. You will respond to requests promptly, verify reservation details, and document interactions to ensure accuracy.

The role emphasizes a strong customer service mindset, clear communication, and reliability. Training is provided, and you can benefit from travel discounts and professional development opportunities.