Remote Travel Support Specialist

Destination Knot

Florida

Remote

USD 40,000 - 70,000

Full time

2 days ago
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Benefits offered by this job

Flexible remote work
Full training programs
Mentorship and team support
Travel discounts and industry perks
Personal and professional development

Job summary

Destination Knot is seeking a Work From Home Travel Customer Support Associate to assist clients with researching and booking hotel accommodations. This remote role emphasizes helping travelers plan memorable stays and delivering top-tier customer service in a flexible environment.

You will engage with clients via phone, email, or chat, provide accurate information, and maintain records of interactions. Training and ongoing support are provided to help you thrive in travel planning and customer

Qualifications

  • Strong communication and customer service skills.
  • Friendly, professional demeanor and positive attitude.
  • Comfortable working independently and managing time effectively.
  • Basic computer skills and a reliable internet connection.
  • Interest in travel and helping clients plan memorable stays.

Responsibilities

  • Assist clients in selecting and booking hotel accommodations.
  • Provide accurate information on hotel amenities, pricing, and availability.
  • Respond promptly and professionally to client inquiries via phone, email, or online chat.
  • Maintain detailed and accurate records of client interactions and bookings.
  • Collaborate with team members to ensure seamless client experiences.
  • Stay updated on hotel offerings, travel trends, and industry changes.
  • Attend virtual training sessions and team meetings.

Skills

Customer service
Communication
Time management
Problem solving

Job description

Destination Knot is seeking a Work From Home Travel Customer Support Associate to assist clients with researching and booking hotel accommodations. This remote role emphasizes helping travelers plan memorable stays and delivering top-tier customer service in a flexible environment.

You will engage with clients via phone, email, or chat, provide accurate information, and maintain records of interactions. Training and ongoing support are provided to help you thrive in travel planning and customer

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