Remote Travel Support Specialist

Hallford Travels; San Angelo (TX); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Remote work

Travel industry training

Supplier discounts when available

Job summary

Hallford Travels is seeking a Remote Customer Service Representative - Travel to support clients with travel inquiries, coordinate arrangements, and guide travelers through planning. This role emphasizes friendly, dependable, service-focused individuals who thrive in a remote environment.

You will answer questions, confirm reservations with travel suppliers, keep accurate booking records, stay updated on promotions, and assist travelers before and after trips.

Qualifications

• Strong customer service and communication abilities.
• Ability to work independently in a remote setting.
• Comfort using email, online platforms, and basic computer tools.
• Strong organization and attention to detail.
• A positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful, but not required.

Responsibilities

• Answer client questions and provide travel-related information.
• Coordinate travel arrangements with suppliers and confirm reservations.
• Maintain accurate records of client interactions and bookings.
• Stay updated on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after their travel.

Skills

Customer service

Communication

Remote work

Organization

Attention to detail

Professional communication

Travel knowledge helpful

Job description

Hallford Travels is seeking a Remote Customer Service Representative - Travel to support clients with travel inquiries, coordinate arrangements, and guide travelers through planning. This role emphasizes friendly, dependable, service-focused individuals who thrive in a remote environment.

You will answer questions, confirm reservations with travel suppliers, keep accurate booking records, stay updated on promotions, and assist travelers before and after trips.