Remote Travel Support Specialist

Aisles & Abroad; Ohio; À distance; USD 45 000 - 75 000; Plein temps

Avantages offerts par ce poste

Flexible remote work environment

Onboarding and ongoing support

Opportunities for growth and advance

Supportive and collaborative team

Résumé du poste

Aisles & Abroad is seeking a dependable Customer Support Coordinator to provide client assistance, manage support requests, and help coordinate scheduling and service-related activities in a remote setting. You will communicate with clients via email, phone, and online platforms, maintaining accurate records and documentation.

This role rewards detail-oriented, self-directed professionals who excel in organization and customer service, with opportunities for growth based on performance in a

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsabilités

• Respond to client inquiries and provide timely, professional support
• Assist with coordinating scheduling, reservations, and service requests
• Maintain accurate client records and support documentation in internal systems
• Communicate with clients via email, phone, and online platforms
• Track and follow up on open requests to ensure resolution
• Review service details and confirmations for accuracy
• Provide general administrative and customer support
• Collaborate with internal teams to ensure a smooth client experience

Connaissances

Strong communication

Organizational skills

Online systems experience

Remote work ability

Customer service experience

Reliable internet access

Description du poste

Aisles & Abroad is seeking a dependable Customer Support Coordinator to provide client assistance, manage support requests, and help coordinate scheduling and service-related activities in a remote setting. You will communicate with clients via email, phone, and online platforms, maintaining accurate records and documentation.

This role rewards detail-oriented, self-directed professionals who excel in organization and customer service, with opportunities for growth based on performance in a