Remote Customer Support & Scheduling Coordinator

Aisles & Abroad; Los Angeles (CA); Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Flexible remote work environment

Step-by-step onboarding and ongoing on

Opportunities for growth and advbased

Supportive and collaborative team

Job summary

Aisles & Abroad seeks a dependable Customer Support Coordinator to provide client assistance, manage support requests, and help coordinate scheduling in a remote environment. This role focuses on communication, organization, and delivering a positive client experience.

This remote position emphasizes teamwork, precise record-keeping, and timely follow-up across email, phone, and online platforms to ensure a seamless client journey.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills with attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Respond to client inquiries and provide timely, professional support.
• Assist with coordinating scheduling, reservations, and service requests.
• Maintain accurate client records and support documentation in internal systems.
• Communicate with clients via email, phone, and online platforms.
• Track and follow up on open requests to ensure resolution.
• Review service details and confirmations for accuracy.
• Provide general administrative and customer support.
• Collaborate with internal teams to ensure a smooth client experience.

Skills

Written communication

Verbal communication

Organizational skills

Remote tools

Multi-tasking

Customer service experience

Reliabile internet access

Job description

Aisles & Abroad seeks a dependable Customer Support Coordinator to provide client assistance, manage support requests, and help coordinate scheduling in a remote environment. This role focuses on communication, organization, and delivering a positive client experience.

This remote position emphasizes teamwork, precise record-keeping, and timely follow-up across email, phone, and online platforms to ensure a seamless client journey.