Remote Travel Concierge & Client Support Specialist

Aisles & Abroad; Texas; Remote; USD 40,000 - 65,000; Full time

Job summary

Aisles & Abroad is seeking an Online Travel Customer Representative to assist clients with inquiries and travel coordination in a fully remote role. You will communicate with clients, manage requests, and ensure accuracy and timely updates, while delivering a consistently positive experience.

Ideal candidates are organized, proactive, and comfortable using email, chat platforms, and online systems.

Qualifications

• Strong communication and customer service skills.
• Excellent organizational and multitasking abilities.
• Ability to work independently in a remote setting.
• Detail-oriented with strong follow-through.
• Comfortable using email, chat platforms, and online systems.

Responsibilities

• Respond to online inquiries related to travel services, scheduling, and reservations.
• Assist with coordinating travel details based on client preferences.
• Provide timely updates, confirmations, and follow-ups.
• Maintain accurate records of client interactions and requests.
• Support the coordination process to ensure accuracy and efficiency.
• Deliver a consistent and positive client experience.

Skills

Communication

Customer service

Organization

Multitasking

Remote work

Detail-oriented

Email/Chat platforms

Job description

Aisles & Abroad is seeking an Online Travel Customer Representative to assist clients with inquiries and travel coordination in a fully remote role. You will communicate with clients, manage requests, and ensure accuracy and timely updates, while delivering a consistently positive experience.

Ideal candidates are organized, proactive, and comfortable using email, chat platforms, and online systems.