Remote Travel Support Specialist

Aisles & Abroad; Chicago (IL); Remote; USD 40,000 - 50,000; Full time

Job summary

Aisles & Abroad is seeking a Travel Customer Support Coordinator who is organized and service-focused. This remote role involves assisting with travel research, reservation coordination, and client support to ensure smooth travel planning for clients.

Responsibilities include researching destinations, coordinating reservations, responding to questions, and maintaining accurate client records while delivering professional service in a remote environment.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-service oriented approach.
• Ability to work independently using online systems.
• Ability to manage multiple client requests and priorities.

Responsibilities

• Research destinations, accommodations, and vacation options.
• Coordinate reservation details and confirm travel information.
• Respond professionally to client questions and requests.
• Review itineraries and booking information for accuracy.
• Maintain organized client records and communications.
• Provide customer support before and after travel.
• Use online travel platforms and digital communication tools.

Skills

Communication skills

Organization

Attention to detail

Independent work

Multitasking

Customer service experience

Tools

Online platforms

Job description

Aisles & Abroad is seeking a Travel Customer Support Coordinator who is organized and service-focused. This remote role involves assisting with travel research, reservation coordination, and client support to ensure smooth travel planning for clients.

Responsibilities include researching destinations, coordinating reservations, responding to questions, and maintaining accurate client records while delivering professional service in a remote environment.