Remote Travel Support Specialist

Elevationtravelpartners; Mobile (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional in Mobile, Alabama. This role focuses on assisting clients with trip preparation and support throughout their travel experience via email, chat, and phone. Ideal candidates should have a friendly and professional communication style, customer support experience, and an interest in travel. Responsibilities include handling inquiries, making itinerary changes, and ensuring a positive experience for travelers.

Qualifications

• Friendly and professional communication style is essential.
• Customer support experience is preferred.
• Must be reliable and organized.
• Comfort with using online tools and learning new systems is required.
• Interest in travel and ensuring client satisfaction is important.

Responsibilities

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes and updates.
• Provide destination and travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while maintaining a positive customer experience.

Skills

Friendly communication style

Customer support experience

Reliability and organization

Comfortable using online tools

Interest in travel

Job description

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional in Mobile, Alabama. This role focuses on assisting clients with trip preparation and support throughout their travel experience via email, chat, and phone. Ideal candidates should have a friendly and professional communication style, customer support experience, and an interest in travel. Responsibilities include handling inquiries, making itinerary changes, and ensuring a positive experience for travelers.