Remote Travel Support Specialist

Elevationtravelpartners; Chattanooga (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Elevationtravelpartners in Chattanooga, TN is looking for a Virtual Travel Customer Service professional to assist clients in preparing for their trips. This role involves answering questions, managing requests, and helping travelers to feel confident and prepared for their journeys. The ideal candidate will have a friendly communication style, customer support experience, and a keen interest in travel. You'll support clients via email, chat, and phone, providing information and resolving any concerns to ensure a positive experience.

Qualifications

• Friendly and professional communication style essential.
• Previous customer support experience preferred.
• Strong reliability and organizational skills required.
• Comfortable with online tools and learning new systems.
• Interest in travel and ensuring client satisfaction is key.

Responsibilities

• Assist clients through email, chat, and phone.
• Help with itinerary changes and general travel questions.
• Provide destination and travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while ensuring a positive experience.

Skills

Friendly and professional communication

Customer support experience

Organizational skills

Online tools proficiency

Interest in travel

Job description

Elevationtravelpartners in Chattanooga, TN is looking for a Virtual Travel Customer Service professional to assist clients in preparing for their trips. This role involves answering questions, managing requests, and helping travelers to feel confident and prepared for their journeys. The ideal candidate will have a friendly communication style, customer support experience, and a keen interest in travel. You'll support clients via email, chat, and phone, providing information and resolving any concerns to ensure a positive experience.