Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Newmarket (NH); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide essential travel support. The role focuses on assisting clients with travel-related inquiries while ensuring a seamless communication process.

Ideal candidates will possess strong communication, organizational skills, and a detail-oriented mindset, along with previous customer service experience. This position offers flexible work options and the opportunity for career advancement within the travel industry.

Qualifications

• Self-motivated and comfortable working remotely.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Detail-oriented and customer-focused mindset

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide essential travel support. The role focuses on assisting clients with travel-related inquiries while ensuring a seamless communication process.

Ideal candidates will possess strong communication, organizational skills, and a detail-oriented mindset, along with previous customer service experience. This position offers flexible work options and the opportunity for career advancement within the travel industry.