Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Holyoke (MA); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training

Ongoing mentorship

Flexible remote work options

Career growth opportunities

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide exceptional travel support and enhance client experiences.

In this role, you will assist clients with travel inquiries, coordinate reservations, and ensure clear communication throughout the planning process. Ideal candidates will possess strong communication and organizational skills, and previous customer service experience is preferred. This position offers flexible work options and the chance for career growth in the travel industry.

Qualifications

• Excellent communication skills necessary for client interactions.
• Strong organizational skills to manage multiple tasks effectively.
• Previous experience in customer service or hospitality is preferred.

Responsibilities

• Communicate with clients regarding travel inquiries.
• Provide guidance on travel options and next steps.
• Support reservation coordination and follow-up.

Skills

Written and verbal communication skills

Organization and time-management abilities

Customer service experience

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide exceptional travel support and enhance client experiences.

In this role, you will assist clients with travel inquiries, coordinate reservations, and ensure clear communication throughout the planning process. Ideal candidates will possess strong communication and organizational skills, and previous customer service experience is preferred. This position offers flexible work options and the chance for career growth in the travel industry.