Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Lee (MA); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide essential travel support and ensure a stellar client experience. This role is dedicated to assisting customers with travel-related inquiries, maintaining communication, and coordinating travel details.

The ideal candidate is motivated, detail-oriented, and possesses strong communication skills. This position offers the opportunity to work flexibly, either part-time or full-time, advancing a career in the travel industry.

Qualifications

• Self-motivated and comfortable working remotely.
• Customer service, administrative, or hospitality experience preferred.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Detail-oriented and customer-focused mindset

Customer service experience

Interest in travel

Job description

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide essential travel support and ensure a stellar client experience. This role is dedicated to assisting customers with travel-related inquiries, maintaining communication, and coordinating travel details.

The ideal candidate is motivated, detail-oriented, and possesses strong communication skills. This position offers the opportunity to work flexibly, either part-time or full-time, advancing a career in the travel industry.