Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Leadville (CO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to enhance client experiences by providing travel support and ensuring effective communication throughout the planning process. This role focuses on assisting customers with inquiries and coordinating travel details.

Ideal candidates are detail-oriented and enjoy helping people within a service-oriented environment. The position allows for part-time or full-time flexibility, offering a pathway for career growth in the travel industry.

Qualifications

• Excellent communication skills to assist clients effectively.
• Strong organization to manage travel details and inquiries.
• Self-motivated work ethic for remote responsibilities.
• Attention to detail in handling client information.
• Customer service experience is preferred.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service experience

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to enhance client experiences by providing travel support and ensuring effective communication throughout the planning process. This role focuses on assisting customers with inquiries and coordinating travel details.

Ideal candidates are detail-oriented and enjoy helping people within a service-oriented environment. The position allows for part-time or full-time flexibility, offering a pathway for career growth in the travel industry.