Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Huron (SD); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves assisting customers with travel-related inquiries, coordinating details, and maintaining communication throughout the planning process.

The ideal candidate should possess excellent communication skills, organizational abilities, and customer service experience. We offer flexible work options, career growth opportunities, and comprehensive training.

Qualifications

• Required excellent communication skills for interaction with clients.
• Strong organizational abilities for effective time management.
• Self-motivation to work in a remote setting.
• Detail orientation is essential for accuracy.
• Previous experience in customer service, administration, or hospitality is preferred.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service experience

Interest in travel

Job description

Enchanted Horizons Travel is looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves assisting customers with travel-related inquiries, coordinating details, and maintaining communication throughout the planning process.

The ideal candidate should possess excellent communication skills, organizational abilities, and customer service experience. We offer flexible work options, career growth opportunities, and comprehensive training.