Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. Responsibilities include communicating with clients about their travel inquiries, providing guidance on travel options, and supporting reservation coordination. Ideal candidates should possess excellent communication skills, strong organizational abilities, and a customer-focused mindset. This position offers flexible remote work options with comprehensive training and career growth opportunities within the travel industry.
Qualifications
Self-motivated and comfortable working remotely.
Detail-oriented and customer-focused mindset.
Administrative or hospitality experience is preferred.
Responsibilities
Communicate with clients regarding travel inquiries and requests.
Provide guidance on travel options, timelines, and next steps.
Support reservation coordination and follow-up communication.
Ensure accuracy of client information and travel details.
Deliver high-quality service with professionalism and care.
Follow company processes and service standards.
Skills
Excellent written and verbal communication skills
Strong organization and time-management abilities
Customer service experience
Interest in travel
Job description
Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. Responsibilities include communicating with clients about their travel inquiries, providing guidance on travel options, and supporting reservation coordination. Ideal candidates should possess excellent communication skills, strong organizational abilities, and a customer-focused mindset. This position offers flexible remote work options with comprehensive training and career growth opportunities within the travel industry.