Remote Travel Support & Client Experience Coordinator

Enchanted Horizons Travel; Nome (AK); On-site; USD 30,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is looking for a Customer Service Coordinator to provide travel support and ensure a positive client experience. The role involves assisting customers with inquiries, coordinating travel details, and maintaining communication throughout the planning process. Candidates should have excellent communication skills, strong organization abilities, and a customer-focused mindset. The position offers flexible remote work options and opportunities for career growth within the travel industry.

Qualifications

• Strong customer service, administrative, or hospitality experience preferred.
• Able to work remotely with self-motivation.
• Detail-oriented with a focus on the customer experience.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented and customer-focused mindset

Customer service experience

Interest in travel

Job description

Enchanted Horizons Travel is looking for a Customer Service Coordinator to provide travel support and ensure a positive client experience. The role involves assisting customers with inquiries, coordinating travel details, and maintaining communication throughout the planning process. Candidates should have excellent communication skills, strong organization abilities, and a customer-focused mindset. The position offers flexible remote work options and opportunities for career growth within the travel industry.